Frequently Asked Questions

7

Need Help?

How do I request a Pin?

Codes are distributed to guild members by the guilds themselves; if you did not receive a code from your guild, please contact your guild to ensure you are on their membership list and your contact information is accurate. Once confirmed, you may use our Contact page to request a code from our team.

If you are an eligible, voting member, you will receive an access code from your Guild directly. If you did not receive or cannot find your code, please reach out to your Guild first to check with them. If you need additional help, please contact fycsupport@viacomcbs.com.

Where do I enter my pins?
Enter your pin once on the homepage of the ViacomCBS FYC App to gain access to the full contents. If you would like to stream on your laptop or desktop device, enter it here.

Access PINS will only work on the ViacomCBS FYC App and will NOT work on CBS All Access, Showtime, or any other consumer facing websites.

When does my pin expire?

SAG Awards Nominating Committee codes expire on February 1, 2021. All other codes expire in accordance with your Guild/organizations’ rules.

Where can I watch Awards eligible ViacomCBS Shows?

You can watch episodes of Awards-eligible ViacomCBS shows on our streaming platform, available to view on Desktop, Apple TV, Amazon Fire Stick, Roku and iPad platforms. Learn more here.

What do I do if my pin isn't working?
Note that the pins are case-sensitive! Please reach out to us at fycsupport@viacomcbs.com if the pin doesn’t work after multiple login attempts.

Remember, this pin does not give you access to CBS All Access, Showtime or any of our other consumer facing sites.

How often do I have to enter in my pin?

On the screening platform, you have the option of staying logged in for 90 days.